Operations & Logistics

Operational Process

Working with CIARA’s Operations and Logistics department will provide clarity to what can be very overwhelming. Manufacturing a product from a bunch of loose components into a final branded product is a feat; to do this and deliver it globally on schedule is an expertise. CIARA has designed an infrastructure that both manages and delivers on customer expectations. These processes provide our customers with insight, transparency and cost savings which after all is what outsourcing is all about.
Operational Process

Stock Management

Ciara offers our partners many options with how we can manage inventory. Whether it is a standard forecast /order relationship or you require VMI (Vendor Managed Inventory) Ciara’s flexible stock management offerings will meet your needs. Ciara can also manage your evaluation/demo and RMA pools via a dedicated spare and finished goods inventory. We will work with your team to determine what best suits your needs and build a process that will avoid you having to carry unnecessary inventory.
Stock Management

Global Logistics

More and more businesses today are looking to expand globally. If you have never done this, the task may be very daunting. As a Canadian based company most of what we ship is international and as such we are very familiar with how global logistics works. CIARA is a C-TPAT registered company and with this our customers benefit with no customs delays for both domestic Canadian and US shipments. We have a dedicated logistic department designed to handle from your single package to your multiple containers shipment. We are set up to ship though our 14 loading docks via ground, air, rail or ship, we handle it all.
Global Logistics

Standard Certifications

The ISO 9001 and ISO 14001 schemes are international codes of practice which promulgate the ISO 9001 international standards for quality management systems and the ISO 14001 international standards for environmental management systems. CIARA is ISO 9001:2008, ISO 14001:2004 certified, C-TPAT accredited, complies with the REACH and WEEE directive as well as delivering only RoHS compliant products.
Standard Certifications

Customer Portal

CIARA’s customer portal provides real-time visibility into your outsourced operational arm. Whether you are looking for build documents, finished goods inventory or past financial invoices our portal provides access to your data 24/7/365. This customizable tool will reduce your response time for order placement or inventory management; it is just a click away. Customers who use our drop ship service also will enjoy the ability to place and track their orders through a single interface.
Customer Portal