Selection and Design
During this process CIARA strive to find components that have a long life cycle thus reducing unnecessary rework and future engineering expenses. The components we select for our clients are COTS (Custom off the Shelf). These components carry with them both compliance testing and a manufacturer’s warranty. Having this support and certification allows the partnering with the manufacturer, should any hardware issue arise.
Key items in designing a platform are:
- - Chassis form Factor
- - Power requirements
- - Mother Board specifications
- - I/O Throughput
- - Number of Drives
- - Compliance Requirements
- - Peripherals
- - Operating systems
- - MTBF and Operating Requirements
As technology evolves hardware and firmware advances as well. For some customers this may cause compatibility issues with their underlying solution. CIARA has processes in place that virtually eliminate these types of surprises. Typically when any such change is planned by a supplier, they send out a notification in the form of a technical bulletin specifying what will be changed. In the event that this notification does not happen, our TQM (Total Quality Management) program will catch them. Our manufacturing processes are designed with checkpoints that send notifications of any item that is not within compliance to the build document. Once any of these violations is encountered our Manufacturing Engineering team will work to mitigate the issue while keeping the customer abreast of the violation.
Products Lifecycle Management
Products do not have an indefinite manufacturing life span. As such, products go out of production and are replaced with an alternative model. Keeping ahead of such changes is a key factor from both a supply chain and manufacturing perspective to be able to continue supplying finished goods to our customers. To avoid any problems, CIARA have implemented an End-Of-Life (EOL) management team who monitors components located within a BOM to make sure they stay accessible for manufacturing. In the event that a product is declared EOL (typically 90, 120 or 180 days prior), CIARA EOL management team will partner with the customer to find a viable substitute well before supply has disappeared from the market.